Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nellie Wheeler

May 23, 2023

1  out of  5 rating by Nellie Wheeler
"Give only one star because there is no where to put zero. Very rude, unprofessional, racist team of people, that never let you talk to Brett"

Wendy gomez

May 19, 2023

5  out of  5 rating by Wendy gomez
"Kaiya really helped me out in a situation I was in. I really appreciate her concern and genuine help.Thank you again"

JoAnn Daves

May 13, 2023

5  out of  5 rating by JoAnn Daves
"Collette was so helpful! I was able to get all the information I needed. Very professional"

Eldren Jr

May 4, 2023

5  out of  5 rating by Eldren Jr
"Kaiya is awesome!! Very knowledgeable and helpful!"


April 11, 2023

5  out of  5 rating by E
"Brett Veasey is a fantastic State Farm Agent. Both he and his Team strive for customer service excellence - he's REAL. What makes him great is his integrity, honesty, transparency, knowledge of services, and he's a good listener who cares = all of these are rare qualities combined. That is why he has grown in our community. He's there to serve your needs with best outcomes. (He just finished training a terrific lady who will be opening her own Agent Office soon) . If you need to look around - Call and set up a meeting with him. Kaiya Cummins is their outstanding Office Manager and gets anything handled for you promptly, always looking out for your best interests! She has a great attitude and good energy! 4.13.22 UPDATE Kaiya who works at Brett's office on Johnson Ferry Road , is always very helpful, responsive, and gets the details accomplished! She takes theinitiative to get the next steps done, and is always cheerful. Kaiya is also quick at gathering all necessary info to get her projects done. She's also a great listener, and pays attention to details. She's the person to reach to for support! And she's the Customer Service Manager!"

Ava Head

April 5, 2023

5  out of  5 rating by Ava Head
"It had truly been my pleasure working with Kaiya through my Homeowners Insurance claim. Her customer service is absolutely amazing. She was so knowledgeable, listened to my concerns and was so empathetic. If more people were like her, our world would be such a wonderful place. I appreciate her so much."

Jeff Wylie

April 4, 2023

5  out of  5 rating by Jeff Wylie
"Can I please tell you what a delight it was to work with Kaiya today??? I was only calling to transfer my policy to another office but she won my over with her comprehensive understanding of my complex issue (and how to resolve it!), her sparkling personality and her efficiency. She earned your office a new client today!! 😃 Perhaps a raise is in order??? Thanks again Kaiya!! Jen Kesler"

Wooselie Destine

April 4, 2023

5  out of  5 rating by Wooselie Destine
"I love the team at Brett Veasey. I have been with them for the past 5 years and they have never failed me. Every time I called them for an issue. I always get someone who is very nice and understanding. The other day I called and I got a very nice young lady name Collette she helped me understand why it is very important to have renters insurance and I wasn’t going to cost me to much money. And you help me a whole lot more than that but it’s too much to write AnyWho thank you Collette ❤️for taking the time helping me and understanding my situation."

Missy McMurray

April 1, 2023

5  out of  5 rating by Missy McMurray
"Kaiya was very helpful with a request for some information. She was very pleasant on the phone and sent the documents I needed within minutes. Thank you, Kaiya!"

Jesse McWhorter

March 30, 2023

5  out of  5 rating by Jesse McWhorter
"At age 40 I guess I’m lucky to have only had 2 accidents. This was my first one that involved another person. even though the other driver was at fault, and I had to deal with their insurance company, Kaiya has been available to support me since my crash. She has been a wealth of information, a calming voice in a stressful situation, but most importantly, a friendly voice and sense of humor. I stress about everything, but Kaiya has done a lot to reassure me, calm my nerves, and provide much needed guidance in unfamiliar territory. The scary world of insurance could certainly use more amazing people just like her. Thanks Kaiya!"

Kim Banuelos

March 25, 2023

5  out of  5 rating by Kim Banuelos
"Kaiya has always been so helpful and answering my question so I have a very good understanding as to what is what !! She takes her time and is very polite and professional in what she does.She always aims high when it comes to customer service satisfaction. ********** ."

Tyler Carter

March 25, 2023

5  out of  5 rating by Tyler Carter
"Like a good neighbor, Brett and his team were there when I needed them."

Christian Carreon

March 24, 2023

5  out of  5 rating by Christian Carreon
"Extremely knowledgeable and helped my family and I make sure we were covered for any possible scenarios!"

Antoni Poux

March 24, 2023

5  out of  5 rating by Antoni Poux
"Brett is very committed and a straight up person."

Barkworth PST

March 24, 2023

5  out of  5 rating by Barkworth PST
"It was a real pleasure. Thanks again for everything."

Lisa Land

February 16, 2023

5  out of  5 rating by Lisa Land
"Kaiya is absolutely wonderful!!!! I have been with many insurance companies over my years and State Farm is the best..... however Kayia has gone above and beyond in customer service.... State Farm is very lucky to have her and I have never worked with somebody that reaches out and responds immediately and takes care of my needs!!! Good job girl!!! I appreciate you very much!!!!😃"

Ryan McClendon

February 10, 2023

5  out of  5 rating by Ryan McClendon
"Kaiya is the best! I needed help with my renter’s policy and she got it taken care of immediately. She is the best possible office manager this agency could have"

Dana Farkas

January 23, 2023

1  out of  5 rating by Dana Farkas
"Customer service is terrible. I have decided to move my insurance to a different State Farm Agent because Brett and his staff do not care about their customers."

Mk Young

January 16, 2023

5  out of  5 rating by Mk Young
"I have to say Kaiya Cummins handles all of my needs! She is an amazing agent from working with me when I have to push back my payment to being there during the process for my divorce to losing a loved one! She has the most professional attitude very knowledgeable and has become family! I have referred everyone in my family to get State Farm insurance but specially with Kaiya because of how wonderful of an experience I have with dealing with her!! Thank you so much Kaiya for being amazing to me and my family with helping us with our insurance needs!! 💚💚💚"

Michael Taylor

November 17, 2022

5  out of  5 rating by Michael Taylor
"Brittany was fantastic!"

DJ Hays

October 31, 2022

5  out of  5 rating by DJ Hays
"Andrew provides great service"

Rick Cameron

October 25, 2022

5  out of  5 rating by Rick Cameron
"Andrew Tarrer is the ultimate professional in everything he does including quality customer service to all of those who are fortunate to work with him."

Alex Schultz

October 25, 2022

5  out of  5 rating by Alex Schultz
"Kaiya was very responsive and helped solve my issue very quickly"

Myra Cameron

October 25, 2022

5  out of  5 rating by Myra Cameron
"Contact Andrew Tarrer with any of your insurance needs. Very personable and professional!"

Scott Tarrer

October 25, 2022

5  out of  5 rating by Scott Tarrer
"A big thank you to Andrew for working on a new life insurance policy for me. I hope to never have to use that part of the policy, but these days…ya never know!"